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E-commerce News

Motorola Has Its Work Cut Out for It

At face value, Motorola turned in respectable second quarter earnings: It posted revenue of $5.414 billion, which, although down slightly from the $5.497 billion realized the same period a year earlier, nonetheless beat analyst expectations of approximately $5.19 billion. The company also posted mobile smartphone shipments of 2.7 million units in Q2, up from 2.3 million in the first quarter. Here, doubts begin to set in...(2010-07-29T11:37:27-07:00)

AT&T Is Winning Its Catch-Up Race

AT&T Mobility and Apple iPhone have been successful together, but every coin has two sides. The other side has been a wireless data logjam. Could that problem finally be getting under control? AT&T has been working very hard to do just that, said Ralph de la Vega, AT&T mobility and consumer markets president and CEO, at last week's Fortune Brainstorm Tech Conference in Aspen, Colo...(2010-07-29T05:00:00-07:00)

Europe's Tender Words About FOSS

There's no denying that everyone needs a little love from time to time, but for those of us in the FOSS community, that need can be particularly acute. After all, rarely a week goes by without some affront from those we had hoped were our friends. Case in point? Dell. Imagine our surprise, then -- nay, outright joy! -- when none other than Neelie Kroes lavished a heaping helping of love upon the FOSS community...(2010-07-29T05:00:00-07:00)

	PRM: It's Not Just CRM for Partners CRM is a complex thing. It involves understanding your customers and your own business -- two difficult things to fully grasp under any circumstances -- and then using technology to convert that understanding into a positive impact on your business. Customers, and to a lesser extent your business, are always changing...(2010-07-29T05:00:00-07:00)

Senate Committee Hacks Away at Online Privacy Thicket

The pressure on major Web site operators and online advertisers to do a better job of protecting consumers' privacy continues to mount. On Tuesday, Senator John Kerry, D-Mass., said he plans to introduce legislation that would "give people more control over how their personal information is collected and distributed online."..(2010-07-28T09:42:20-07:00)

Why That Mountain of Leads Is a Molehill of Sales

In the struggle to grow revenues in tighter markets, most companies are pushing their marketing departments to provide greater market coverage and deliver more sales opportunities. Yet statistics reveal that an astonishing 79 percent of leads generated by corporate marketing departments are never contacted by corporate sales groups...(2010-07-28T05:00:00-07:00)

The Beauty of a Sustainable Supply Chain

The new age of sustainability is like a three-legged stool, and over the last couple of weeks I've discussed my ideas for the first two legs, including customers and energy or transportation. The third leg involves products, and this idea takes some thinking to fully comprehend. Most of us don't think a lot about products because they are ubiquitous...(2010-07-28T05:00:00-07:00)

	Yahoo Japan May Succeed Where Yahoo Failed Yahoo Japan has announced that it will begin a relationship with Google to power its search functions and also administer ads that appear on the site. In this deal, the company is not following in the steps of its U.S. counterpart, Yahoo, which cut a deal with Microsoft's Bing, announced last year...(2010-07-27T15:22:30-07:00)

Citigroup Upgrades Careless iPhone Banking App

Citigroup customers who do mobile banking on an iPhone should head to the Apple App Store immediately for an upgrade. A flaw in the Citigroup mobile banking iPhone app released in March 2009 causes personal information to be saved in a hidden file on the mobile device, the banking giant revealed in a letter to customers dated July 20, a day after it released an upgraded application...(2010-07-27T10:12:16-07:00)

IBM's Next-Gen 'System of Systems' Mainframe

For most systems vendors, the launch of a next-generation server platform qualifies as a pretty big deal. After all, such occasions provide vendors multiple opportunities to strut their visionary stuff, roll out a host of satisfied customers, and highlight their current/future strategies. However, some next-gen platforms are -- literally and figuratively -- bigger than others...(2010-07-27T05:00:00-07:00)

	Doctoring the Customer Experience Retailers' worst nightmare has indeed come to bear: American consumers have permanently changed their buying habits, according to research by several firms. Gone are the days of shopping as a pastime. And, for all practical purposes, brand loyalty has just about evaporated...(2010-07-27T05:00:00-07:00)

Judge on DRM: Non-Pirates May Hack Away

Hacking the technological protections built into copyrighted digital material in order to view or use the content does not necessarily contravene the provisions of the Digital Millennium Copyright Act, the Fifth Circuit Court in New Orleans ruled on Friday. The move could send shock waves through the music, TV and movie industries, as well as companies in the business of digital protection...(2010-07-26T14:44:31-07:00)