# Palazon

> Palazon is a Singapore-based provider of business AI transformation, ERP, and custom software. We build AI automation that runs inside a company's systems, the PalaERP platform, and bespoke business software — delivered by a senior, Singapore-based team and measured by business outcomes (hours saved, revenue moved, systems consolidated), not demos.

Palazon serves Singapore and Southeast Asian mid-market businesses. Engagements typically begin with a free 60-minute assessment with a senior engineer. Custom AI, ERP and software projects are often eligible for Singapore's Enterprise Development Grant (EDG), funding up to 50% of project cost; Palazon structures the application end-to-end. Delivery is compliance-aware by default (PDPA, IRAS/GST, InvoiceNow/PEPPOL e-invoicing) and available in English and Simplified Chinese.

## Solutions

- [AI Transformation](https://www.palazon.com/solutions/ai-transformation): Production AI embedded in existing ERP/CRM/ops stacks — document processing, support agents, sales & ops copilots, forecasting, anomaly detection, internal knowledge Q&A.
- [PalaERP](https://www.palazon.com/solutions/erp): One system of record for purchasing, warehouse, production, sales, projects and CRM. Multi-company, multi-currency; cloud, on-premise or hybrid; integrates with Shopee, Lazada, Qoo10, POS, payment gateways, customs, ACRA and IRAS.
- [Custom Business Software](https://www.palazon.com/solutions/custom-software): Internal tools, customer portals, workflow automation, integration platforms, embedded AI, and legacy modernisation — built for the operations that make a business different. Client owns the code and IP.

## Products

Ready-built business systems, deployable on their own or together on shared data. Overview: [Products](https://www.palazon.com/products)

- [PalaCRM](https://www.palazon.com/products/palacrm): Customer relationship management — leads and pipeline, quotations and orders, customer history, service tickets, sales reporting, ERP integration.
- [PalaHRM](https://www.palazon.com/products/palahrm): Human resource management — employee records, leave, claims and expenses, attendance and shifts, appraisals, payroll-ready exports.
- [PalaInvoice](https://www.palazon.com/products/palainvoice): Invoice management and automation — automated, recurring and milestone billing, payment tracking and reminders, InvoiceNow/PEPPOL e-invoicing, GST and receivables reporting.
- [PalaMedia](https://www.palazon.com/products/palamedia): Social media automation — content calendar, AI-assisted drafting, multi-channel publishing, approval workflow, asset library, performance reporting.
- [PEMS](https://www.palazon.com/products/pems): Palazon Event Management System — registration and ticketing, QR check-in, attendee management, sessions and tracks, online payments, post-event reporting.
- [PAMS](https://www.palazon.com/products/pams): Palazon Approval Management System — configurable multi-level workflows, mobile approvals, delegation and escalation, full audit trail, system integration.
- [PCMS](https://www.palazon.com/products/pcms): Palazon Car Management System — vehicle registry, road tax and insurance renewal reminders, servicing and maintenance, driver assignment, fuel and mileage, cost reporting.
- [PTMS](https://www.palazon.com/products/ptms): Palazon Temple Management System — devotee records, donations and receipting, prayer and ritual bookings, festivals and events, facility booking, committee reporting.
- [PIMS](https://www.palazon.com/products/pims): Palazon Inventory Management System — multi-location stock, goods receipt and issue, barcode scanning, stock takes, reorder levels, valuation and reporting.
- [PMMS](https://www.palazon.com/products/pmms): Palazon Member Management System — member registry, membership tiers, renewals and reminders, online payments, member communications, membership reporting.

## Work (case studies)

- [Work overview](https://www.palazon.com/work): Case studies with measured outcomes across ERP, AI and custom software.
- Selected results: cut month-end close from 7 days to 2 and consolidated 4 systems into 1 (FMCG distributor); reduced manual document processing from 40 to 4 hours/week across 14 document types (logistics); custom multi-company, multi-currency cloud ERP for an accounting agency with ACRA/IRAS/PEPPOL integration.

## Insights

- [Insights](https://www.palazon.com/insights): Practitioner articles on operational AI vs. generative hype, document AI in practice, build vs. buy for custom software, the EDG grant for AI/ERP/software projects, InvoiceNow and PEPPOL e-invoicing readiness, and the PalaERP module set.

## Grants

- [EDG Grant](https://www.palazon.com/grants): Eligibility criteria for Singapore's Enterprise Development Grant (EDG) and how Palazon co-funds AI, ERP and custom software projects up to 50%.

## Company

- [About](https://www.palazon.com/about): A small team of senior engineers, Singapore-based and hours-aligned, focused on practical AI and measurable outcomes.
- [Contact](https://www.palazon.com/contact): Request a free 60-minute assessment. Office: 540 Sims Avenue #03-05, Singapore 387603. Email: hello@palazon.com. Phone: +65-6950-6805.

## Chinese (中文)

- [Palazon 中文站](https://www.palazon.com/zh): Full Simplified-Chinese version of the site — solutions, work, insights, grants, about and contact.

## Policies

- [Privacy Policy](https://www.palazon.com/privacy)
- [PDPA Statement](https://www.palazon.com/pdpa)
- [Terms of Use](https://www.palazon.com/terms)