Privacy Policy

1. Information we collect

We collect personal data that you provide directly to us, and data that is generated automatically when you use our website.

• Information you give us: your name, email address, phone number, company, industry, preferred meeting times and any message or details you submit through our contact form or by email.
• Information collected automatically: your IP address, browser type, device information, pages visited, referring URLs and similar usage data collected through cookies and analytics tools.

2. How we use your information

We use your personal data for the following purposes:

• To respond to your enquiries and arrange assessments or meetings;
• To provide, deliver and support the services you engage us for;
• To operate, maintain and improve our website and services;
• To send you information or updates you have requested, where you have consented;
• To comply with applicable laws, regulations and lawful requests.

3. Cookies and analytics

Our website may use cookies and similar technologies to remember your preferences and understand how the site is used. You can control or disable cookies through your browser settings, though some features of the site may not function as intended without them.

4. Disclosure of your information

We do not sell your personal data. We may disclose it to trusted third-party service providers who help us operate our business (such as email, hosting and analytics providers), who are required to protect it and use it only for the purposes we specify. We may also disclose personal data where required by law, regulation or valid legal process.

5. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting or reporting requirements. When personal data is no longer needed, we will take reasonable steps to delete or anonymise it.

6. Data security

We implement reasonable administrative, technical and physical safeguards designed to protect your personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal or loss. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Transfers outside Singapore

Where we transfer personal data outside of Singapore, we take steps to ensure that the receiving party provides a standard of protection comparable to that under the PDPA.

8. Your rights

Subject to applicable law, you may request access to the personal data we hold about you, request correction of inaccurate or incomplete data, and withdraw any consent you have given. To exercise these rights, please contact us using the details below.

9. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the "Last updated" date revised accordingly.

11. Contact us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us at hello@palazon.com, or by post at 540 Sims Avenue #03-05, Singapore 387603.