Track every lead, quote and customer conversation in one place — so nothing slips between sales, service and finance.
PalaCRM gives your sales and service teams a single view of every customer — pipeline, quotes, tickets and history — with the automation to keep it current without manual entry.
Everything PalaCRM handles for you.
Leads & pipeline
Capture leads from web, email and phone, then move them through a pipeline your team actually keeps up to date.
Quotations & orders
Build quotes from your price list, route them for approval, and convert to orders without re-keying.
Customer history
Every call, email, meeting and document filed against the right company and contact.
Service tickets
Log, assign and resolve customer issues with response timers and a full history.
Sales reporting
Forecast, win rates and rep performance from live data instead of a spreadsheet export.
ERP integration
Two-way sync with PalaERP or your finance system, so sales, fulfilment and invoicing agree.
You probably need this if…
If one or two of these sound familiar, PalaCRM will pay for itself quickly.
Your pipeline lives in spreadsheets and only one person really knows it
Won quotes get re-typed into your accounting system by hand
Customer history is scattered across inboxes, chat apps and someone's memory
Systems that work well alongside it.
PalaHRM
Run leave, claims, attendance and employee records on one system — instead of forms, emails and chasing.
PalaInvoice
Issue, deliver and chase invoices automatically — and get paid without the month-end scramble.
PalaMedia
Plan, schedule and publish across your social channels from one place — with AI drafting the first version.
See PalaCRM running on your own process.
A 60-minute session with a senior engineer — we'll walk through how it would work for your business, and say honestly if it's the wrong fit.