Distribution & Wholesale

Cut month-end close from 7 days to 2, consolidated 4 systems into 1.

A 320-staff FMCG distributor across SG and MY was running Sage for accounts, two different WMS systems and an Excel-based commission engine. We consolidated everything onto PalaERP, with custom modules for trade promotions.

-71%
month-end close time
4 → 1
systems consolidated
S$280k
recovered in unreconciled invoices
12 wks
phase 1 go-live
The problem

Finance was spending the first week of every month reconciling between four systems. Sales couldn't see real-time inventory across warehouses. Trade promotion claims took 30 days to process and 12% were paid in error. The business had grown faster than the systems supporting it.

What we built

Warehouse and inventory modules with WMS consolidation in phase 1, a custom trade promotion module in phase 2, and AI-powered invoice matching in phase 3. The team kept running the old systems in parallel for two months before full cut-over.

Results

Month-end close dropped from 7 days to 2. Trade promotion processing fell from 30 days to 5. The AI invoice matcher recovered S$280k in unreconciled invoices in the first quarter alone. Finance redeployed two FTEs to commercial analysis instead of reconciliation.

Trend · cumulative outcome-71%

We've done ERP projects before. This one actually finished — and the team is using it. The AI on top is the part we didn't know we needed.

— Wendy Chan, CFO, Regional FMCG Distributor
Let's talk

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