Custom B2B ordering portal replaced WhatsApp + Excel for 200+ corporate clients.
A multi-outlet F&B operator's catering arm was taking corporate orders via WhatsApp and processing them in Excel. We built a branded ordering portal that integrates with their existing POS and accounting — no off-the-shelf product fit.
The catering business was growing 30% YoY but the ops team was capped. WhatsApp orders dropped through the cracks. Invoices were created manually. Repeat customers had to re-send their preferences every time. Generic catering platforms didn't fit their menu structure or accounting.
We designed and shipped a custom B2B ordering portal: branded experience for corporate buyers, saved preferences, approval workflows, automated invoicing against their existing accounting, and a back-office dashboard for the ops team. Built in 26 weeks; integrated with their POS for real-time menu and availability.
200+ corporate clients onboarded in the first six months. Order processing time dropped 65%. Repeat order rate climbed 38%. The ops team handled 2x the volume with the same headcount.
We looked at every catering portal on the market. None fit. The custom build paid for itself in the first quarter.
Other businesses, other numbers.
Cut month-end close from 7 days to 2, consolidated 4 systems into 1.
A 320-staff FMCG distributor across SG and MY was running Sage for accounts, two different WMS systems and an Excel-based commission engine. We consolidated everything onto PalaERP, with custom modules for trade promotions.
From 40 hours/week of manual document processing to 4 — across 14 document types.
A freight forwarder was processing bills of lading, packing lists, commercial invoices and customs declarations manually. AP, ops and customs staff spent a combined 40 hours/week on data entry. We built a document AI pipeline integrated with their TMS.
Tell us what's breaking. We'll show you what to fix.
A 60-minute call with a senior engineer — no salespeople, no slide deck. You'll leave with a concrete next step, whether or not we work together.